The BC SPCA has dealt with SmarttNet in some capacity for over 10 years now. We are extremely happy with all of the different services we receive through SmarttNet, and recently switched all of our provincial locations that were using a DSL connection over to SmarttNet instead of the previous supplier. The BC SPCA is now using an Internet-based shelter management system in almost all of our animal shelters, so Internet stability is extremely important to us, now more than ever. The customer service and support has always and continues to be incredible, we would highly recommend SmarttNet to anyone.

I would first like to say right from the beginning the Smarttnet team always gave me excellent service, advice and support even though I was not a big account for Smarttnet, I was just a little guy starting out but they took the time to provide me viable options and explain technical things to me. Most impressive is the response time, I started with Smarttnet over 10 years ago and always got quick responses to my technical needs, heck I moved to China 4 years ago and considered local companies hosting my several websites but even here I get immediate responses. Your service is outstanding and that I would pay more for but don't need to because your prices are better than everyone else anyway. Keep up the excellent work and I look forward to expanding with Smarttnet.

I have been a co-location customer with Smarttnet for over five years.  With Smarttnet, I enjoy a high level of server availability, and extremely reliable performance.  I manage several high-traffic websites, and it is important for my clients that their sites are reliable and reachable at all times, and Smarttnet has enabled me to provide this high level of service since day one.   I highly recommend Smarttnet's co-location services.

We started using Smarttnet ISP services (Managed Business ADSL&co-location) since 1997 and since than we have not looked for any other ISP. The level of customer service and personalized support which are provided to us and our customers are exceptional and we do not hesitate to recommend Smarttnet to any of our customers and as matter of fact we insist our customers to switch their Internet services to Smarttnet to enjoy the same level of reliability, service&support.

For nearly a decade Smarttnet has been providing reliable Internet access, hosting and domain name registration services for the Canadian Plywood and Canadian Engineered Wood Products Industries. The expert and dedicated staff have always been on hand to provide outstanding customer support.
We would recommend Smarttnet for your complete Internet services.

Smarttnet and their service have always been great. Their service is extremely reliable and their staff are friendly and knowledgeable.
I feel that they are truly interested in what is best for the customer.
I would highly recommend Smarttnet to anyone.

We have used Smarttnet's ADSL services&hosting packages for over 7 years. Further, we've recommended&setup their services at many of our customer's sites. We have always been impressed by the quality and value of what we get from Smarttnet.
Quite Simply: Their services just work.One of my major judgments of a company isn't how well they do something but how they handle things when extra help is needed or when things go wrong. SmarttNet excels at this too.
During a business day, I always receive a human being within 2 rings of calling. And that person is always helpful and provides immediate service. After hours, I've received email replies from the staff at Smarttnet during weekends or in the middle of the night.
To sum up: Smarttnet is one of the best&most reliable companies we have ever dealt with. We recommend them unconditionally and without reservation.

I have been dealing with Smarttnet for Co location and ADSL connection services for over 10 years. On odd occasion that I've required technical support it's been great to speak with a local person who has actual technical knowledge - not some level 1 support person sitting in who knows where and reading from a crib sheet.
I appreciate the great service and keep up the good work.